Payment Dispute Best Practices
by Ben Shirey on Jan 17, 2025 11:44:21 AM
In the latest episode of the Self Storage Insight Podcast, Ben Shirey breaks down the often-confusing world of credit card disputes and chargebacks. When tenants dispute a transaction, it can lead to frozen funds and potential cash flow issues for storage businesses. Ben explains the …
Evolution of Online Rentals
by Ben Shirey on Jan 9, 2025 1:50:54 PM
In this episode of the Self Storage Insight Podcast, Ben Shirey and Matt Markham break down the differences between Click-to-Agree and DocuSign for online lease agreements and what option may be best for your business. For years DocuSign has long been considered the gold standard for …
3 Hurdles in Management Software Migration
by Ben Shirey on Dec 12, 2024 1:45:00 PM
Transitioning software or service providers in the self-storage industry can be daunting, but it doesn’t have to hold you back. In the latest episode of the Self Storage Insight Podcast, I highlight the top challenges companies face during transitions and provide actionable insights.
Smooth Transitions | Interview w/ Dallas Thompsons
by Ben Shirey on Nov 21, 2024 1:45:00 PM
In the latest episode of the Self Storage Insight Podcast, Dallas Thompson of Delta Asset Management shared his journey as a young entrepreneur in the self-storage sector, starting in high school and now managing eight facilities across the U.S. In this episode, Dallas provides action …
The Ugly Truth Behind Rate Increases
by Ben Shirey on Nov 7, 2024 1:45:00 PM
Fed up with yet another price increase on the products and services you rely on? Sure, rate hikes aren’t new in this industry, but have you ever stopped to ask why you’re always paying more? In today’s podcast, I dive into the questions you should be asking (the ones your provider hop …
Crazy Self-Storage Horror Stories
by Ben Shirey on Oct 18, 2024 1:45:00 PM
In this episode of the Self Storage Insight Podcast, we highlight some of the wildest experiences from the self-storage industry, providing a mix of humor and horror. We present four of the most outrageous stories shared by guests, ranging from strange tenants to unexpected legal enta …
Why Tenant Protection is Essential for Self Storage w/ Nate Kinet
by Ben Shirey on Oct 4, 2024 2:45:00 PM
In this episode of the Self Storage Insight podcast, host Ben Shirey talks with Nate Kinet from SafeLease about the importance of tenant protection plans and insurance for self-storage facilities. Nate explains the differences between tenant insurance and protection plans, emphasizing …
Why Gate Access Tech Matters for Your Self Storage Facility w/ Bob Hazlett
by Ben Shirey on Sep 19, 2024 1:45:00 PM
In our latest episode of the Self Storage Insight Podcast, Benjamin Shirey sits down with Bob Hazlett, Business Development Manager at OpenTech Alliance, to discuss the growing role of technology in self-storage management. From advanced smart locks to integrated software solutions, H …
Adapting to the Digital Age of Self-Storage | Interview w/ Camille Broom
by Ben Shirey on Sep 5, 2024 1:45:00 PM
In this episode of the Self Storage Insight Podcast, Camille Broom from AAAA Storage Management discusses the evolution of the self-storage industry, highlighting the significant shift towards digital and remote management, especially following the COVID-19 pandemic. Camille shares in …
The Future Self Storage Customer | Interview w/ Scott Worden & Brett Copper
by Ben Shirey on Aug 22, 2024 1:45:00 PM
