Marketing Smarter with ChatGPT
by Ben Shirey on Mar 28, 2025 1:45:00 PM
In this episode of the Self Storage Insight Podcast, Ben Shirey explores how AI—specifically ChatGPT—can be a game-changing tool for marketing local self storage facilities. From optimizing Google Business Profiles to running Facebook ad campaigns with retargeting pixels, Ben demonstr …
Avoid These Costly Mistakes | Interview w/ White Label Storage
by Ben Shirey on Mar 14, 2025 1:45:00 PM
Managing a self-storage facility comes with its own set of unique challenges, especially for first-time owners. From tenant management to rate optimization, many operators find themselves overwhelmed with running a successful storage business. In a recent podcast discussion with Peter …
Covering More Than Risks | Interview w/ Terry Campbell
by Ben Shirey on Feb 28, 2025 1:45:00 PM
The self-storage industry has seen rising insurance costs and a growing need for better customer service. Terry Campbell of Johnson Insurance is on a mission to change that. With over 30 years of experience in self-storage, from construction to financing and ownership, he understands …
Revolutionize Self-Storage Underwriting | Interview w/ Tyler Sellars
by Ben Shirey on Jan 23, 2025 1:49:33 PM
In the fast-evolving world of self-storage investment, efficiency and accuracy are key. Cactus, led by real estate investor Tyler Sellars, has revolutionized financial underwriting for self-storage projects. This innovative tool streamlines the underwriting process by automating data …
Payment Dispute Best Practices
by Ben Shirey on Jan 17, 2025 11:44:21 AM
In the latest episode of the Self Storage Insight Podcast, Ben Shirey breaks down the often-confusing world of credit card disputes and chargebacks. When tenants dispute a transaction, it can lead to frozen funds and potential cash flow issues for storage businesses. Ben explains the …
Evolution of Online Rentals
by Ben Shirey on Jan 9, 2025 1:50:54 PM
In this episode of the Self Storage Insight Podcast, Ben Shirey and Matt Markham break down the differences between Click-to-Agree and DocuSign for online lease agreements and what option may be best for your business. For years DocuSign has long been considered the gold standard for …
3 Hurdles in Management Software Migration
by Ben Shirey on Dec 12, 2024 1:45:00 PM
Transitioning software or service providers in the self-storage industry can be daunting, but it doesn’t have to hold you back. In the latest episode of the Self Storage Insight Podcast, I highlight the top challenges companies face during transitions and provide actionable insights.
Smooth Transitions | Interview w/ Dallas Thompsons
by Ben Shirey on Nov 21, 2024 1:45:00 PM
In the latest episode of the Self Storage Insight Podcast, Dallas Thompson of Delta Asset Management shared his journey as a young entrepreneur in the self-storage sector, starting in high school and now managing eight facilities across the U.S. In this episode, Dallas provides action …
The Ugly Truth Behind Rate Increases
by Ben Shirey on Nov 7, 2024 1:45:00 PM
Fed up with yet another price increase on the products and services you rely on? Sure, rate hikes aren’t new in this industry, but have you ever stopped to ask why you’re always paying more? In today’s podcast, I dive into the questions you should be asking (the ones your provider hop …
Crazy Self-Storage Horror Stories
by Ben Shirey on Oct 18, 2024 1:45:00 PM
In this episode of the Self Storage Insight Podcast, we highlight some of the wildest experiences from the self-storage industry, providing a mix of humor and horror. We present four of the most outrageous stories shared by guests, ranging from strange tenants to unexpected legal enta …
